Kroger MyTime Login: mytime.kroger.com

Kroger MyTime Login: mytime.kroger.com | Welcome to this guide, designed to help new and current Kroger associates navigate the various digital tools and websites used for work. It can often be confusing to know exactly where to go to check your schedule, view your pay, or manage other work-related tasks. This is especially true with so many different names and apps involved, such as MyTime, UKG, and FEED. The purpose of this guide is to provide a single, clear resource that explains what each tool is for, what credentials are required to sign in, and how to get help if you get stuck. The information here is intended to make your digital work life at Kroger simple and straightforward.

What Is MyTime? Understanding Your Work Hub

The name “MyTime” refers to an important set of online tools for Kroger employees. The mytime.kroger.com portal is an online hub that provides secure access to essential information and resources needed for your job. These tools are part of a larger business system called UKG Pro, which is designed to make work more productive and engaging. Through the UKG Pro system, employees have instant access to a wide range of features to help manage their work life. For managing your time, the system allows you to clock in and out, track your hours, and submit and manage requests for time off. You can also view and update your personal information, check your pay stubs and other HR details, and see your organization chart. Beyond simple work management, the system also provides ways to set and track professional goals and communicate with your teammates. A common point of confusion arises because the name “MyTime” is used by many different companies for their employee scheduling and time-tracking systems. When searching online, a user might find a generic “MyTime Scheduler” app or website that is not affiliated with Kroger. These generic systems often require a different type of login, such as a personal email address, which will not work for Kroger employees. The correct tool for Kroger associates is the UKG Pro mobile app, which is connected to Kroger’s specific system. Understanding that Kroger’s “MyTime” is a specific application of the UKG Pro system is the key to finding the right tools and avoiding login issues.

Your Login Credentials: The Two Keys to Access

To successfully log in to your employee accounts, it is essential to understand the two pieces of information that make up your login. These are your Enterprise User ID (EUID) and your password.

Understanding Your Enterprise User ID (EUID)

Your Enterprise User ID is a unique code that serves as your digital identity for a growing number of Kroger’s secure systems. It is not your email address, phone number, or the number on your Shopper’s Card. Your manager provides you with this special ID when you are hired. For most employees, the EUID follows a specific format: it consists of your first and last initials followed by a five-digit number. For example, a person named Barney Kroger might have an EUID of “bk00001.” This unique format is necessary because with hundreds of thousands of associates, simple usernames like “bkroger” would not be unique enough for everyone. This structure ensures that every employee has a special, easy-to-remember ID that works across many company platforms. The letters in your EUID are not case-sensitive, so you can type them in either uppercase or lowercase. If you do not know your EUID, you must ask your manager or a designated Information Security contact at your work location.

The Difference Between Employee and Customer Accounts

A very common mistake is confusing your employee login with a Kroger customer account login. They are completely different and use separate credentials. A customer account is what you use for online shopping, digital coupons, and checking your fuel points on kroger.com or the main Kroger app. This account is set up using your personal email address or a 10-digit Alternate ID (Alt ID) that you create. An employee account is what you use to access work-related systems like MyTime. This login requires your special Enterprise User ID (EUID) and the password associated with it. It is critical to use the correct credentials for the right purpose; trying to use your email to log into an employee portal will lead to a login failure and a “User name or password is incorrect” message. This can lead to a cycle of frustration where an employee might try to reset their customer account password, which does not solve the underlying problem with their employee account. The following table provides a quick summary to help you remember the difference between the two types of accounts.

Account Type	What It’s For	Main Login Website	Login ID Type	Related Apps
Customer	Online shopping, digital coupons, fuel points	kroger.com	Email or 10-digit Alt ID	Kroger App
Employee	Work schedule, pay stubs, time off, HR info	mytime.kroger.com	Enterprise User ID (EUID)	UKG Pro App, FEED Mobile App

 

The Step-by-Step Login Process

Logging in to your employee account is a simple process once you have the correct credentials.

Logging in on a Computer

To access your work information from a computer, you can use a web browser to go to the official login page.

1. Go to the login page for the Kroger employee portal.
2. Enter your Enterprise User ID in the designated field.
3. Enter your password.
4. Click the “Sign In” button.

For a successful login, your web browser must be set to accept cookies. If you see a message about your browser blocking cookies, you may need to adjust your browser settings.

Accessing from Your Phone

Kroger employees can also access their work information on the go using a mobile device.

1. Download the Right App: The correct app for MyTime functions is the UKG Pro mobile app. It is important to search for this specific app in the Apple App Store or Google Play Store, as Kroger has several different apps available.
2. Log In: Once you have the correct app installed, the sign-in process is the same as on a computer. You will enter your Enterprise User ID and your password.

It is worth noting that some users have reported that the UKG app can be buggy or slow at times. User feedback suggests that features like the clock-in screen may not always load quickly or that frequent re-authentication can be a frustration. Knowing this can help you set realistic expectations for your experience with the app.

The Kroger Employee App Ecosystem: A Quick Guide

Kroger utilizes several different digital tools to help employees manage their work and stay connected. It can be confusing to know which app or website is for what purpose. Here is a simple breakdown of the main portals and what they are used for. The existence of these separate, purpose-specific portals is a result of the company’s continuous effort to provide specialized tools for different needs.

 

Troubleshooting Common Login Issues

Encountering a login problem can be frustrating, but many issues can be solved with a few simple steps. The following are solutions to the most common problems.

My User ID or Password Is Not Working

If you get a message that says “User name or password is incorrect,” the first step is to double-check for typos. The most common mistake is trying to use your email address instead of your Enterprise User ID. Remember, the EUID is a specific code, not your personal email. If you’ve forgotten your password, the process depends on your location. The system has a security feature that protects company information by making some password resets only possible from a work location or an approved remote connection. If you are at work, the easiest way to reset your password is by following the on-screen instructions on the login page. If you are at home, you will need to use the “Forgot your password?” option, which will likely require you to answer security questions you set up earlier.

The App or Website is Glitching

Sometimes, a login problem isn’t caused by your password but by the app or website itself. Here are some simple steps to try if the system is not working correctly:

• Clear the App’s Cache and Data: This removes temporary files that may be causing problems.
• Reinstall the App: Uninstalling and then reinstalling the app gives you a fresh start, which can fix corrupted files.
• Check Your Device’s Time Settings: Incorrect date and time settings on your phone or computer can sometimes interfere with the system’s security, causing login failures.
• Enter Information Manually: If you are using an autofill feature, try typing your Enterprise User ID and password in by hand.

Getting the Right Help: Who to Call and When?

When you need help with a login issue, it is important to contact the right person to save time and get the fastest resolution.

For technical issues, the Kroger Support Center is the official channel for assistance. The general customer service number for shoppers, which is 1-800-KRO-GERS, is generally not equipped to help with employee login problems. For issues specifically related to your union, it is best to contact your union representative.

Navigating the various digital tools for Kroger employees, including the MyTime portal, can feel overwhelming due to the number of apps and websites available. However, the system is designed to provide dedicated resources for different aspects of your work life. The key to a smooth login experience is to understand that your work account is distinct from a customer account and requires a specific set of credentials. Your Enterprise User ID (EUID), which consists of your initials and a five-digit number, is the unique key to accessing your employee portals. By using the correct credentials, choosing the right app—like the UKG Pro app for time and HR—and knowing when to ask your manager or the Kroger Support Center for help, you can easily manage your schedule, pay, and other work information. This clarity helps to reduce login frustrations and allows you to focus on your job with confidence.